Returns Management

Streamline the returns process, ensuring customer satisfaction while optimizing recovery and minimizing losses.

2 stories

Sustainability

Rethinking Logistics with Sustainable Strategies in 3PL Operations

Explore how 3PL operations are embracing sustainability for a greener future in logistics. Understand challenges, the role of technology, and the journey ahead for a more eco-friendly supply chain.

Jonathan Friedman

Sep 7, 2023 / 7 min read

Managing customer returns as an ecommerce professional with a third party logistics firm

Returns Management

Optimizing the Return Journey: Strategies for Happy Customers and Healthy Margins

Discover how a seamless return process can elevate customer satisfaction and drive profitability, and explore actionable strategies for businesses to balance both for long-term success.

Jonathan Friedman

Sep 7, 2023 / 7 min read